FAQ

A virtual office is a service that enables employees and business owners to work remotely by providing a range of business functions accessible through the internet. It also enables organisations to create and maintain a presence in a desirable location without the need to pay rent for an actual space.

A virtual office allows you:

• To obtain a registered address and lease agreement letter without renting office space  

• It is a cost-efficient solution for your business, It facilitates secure and faster handling of mails and deliveries plus other benefits for businesses offices and personal use

• It keeps your home address private and secured. An impressive address for your business without the costs of a physical office.

• It saves much-needed capital and lets you concentrate on growing your business.

• Customers and clients will contact and work with a virtual office the same way they would with a physical one.

It would be hard to put a price on a premium business address, but how about Php1499 per month? Our plans begin with that low price, yet your business still has all the prestige and positive association that come with a business /commercial address. Your clients and customers will have an increased respect for your business and will be more eager to do business with you.

A virtual office can be used by anyone. Some companies, when just starting up, cannot afford costly office space that is often underused. Virtual offices are also effective when expanding or downsizing. They are often useful as a branch office, or as a meeting place.

Yes! We have a fully furnished conference room that you can rent by the hour. The room provides a quiet space and all the amenities needed to conduct business. Your clients will be eager to meet with you in your ground floor office, and will come willing to do business!

SocialSpace Virtual Office service gives you the advantage of a registered business address and/or the use of a mailing address without being physically based at SocialSpace Coworking.

Situated at the ground floor of CTP Alpha Tower Madrigal Business Park, Ayala Alabang, SocialSpace Coworking is strategically located at the intersection of major cities, alongside the most thriving business center in the progressive metro south.

We are open five (5) days a week, Monday to Friday, 8am - 5pm and 8pm- 5am.. 24/7 Access for members and private office users. Full Amenities include: Street Level Business Address• 24/7 Security• Flexible Business Hours• Uninterrupted Power Supply• Fast Wifi Internet• Free-flow Coffee & Refreshments• Digital Scan/Copy/Print• Full Pantry• Cleaning Service• Lounge Area

• SocialSpace will ensure that your office address meets all the criteria to obtain a permit for your business in Muntinlupa City Philippines

• Premier Business Address at Madrigal Business Park seals your brand’s identity.

• Ground floor, street-level access makes SocialSpace superbly accessible.

• Facilities include telephone, curbside pick up and delivery and mail handling.

• Back End Support such as:  Business Development, Social Media Marketing and Consultancy, Business Address/Virtual Office, Shared Work Space, Meeting Room, and Training/Workshop Space, Website/Web Design, Website Hosting, Email Hosting, Accounting/Bookkeeping, Paralegal, Taxation Advice, Payroll Services, Printing and Photocopying service, Virtual Assistant

• Nearby point-to-point bus terminals to Makati, Ortigas, BGC (via Alabang Skyway) as well as Cavite, Laguna, and Batangas (via Muntinlupa-Cavite Expressway) makes transportation flexible and accessible.
• Shared and dedicated seats to accommodate businesses of different sizes.
• Fully trained receptionists to assist you, take messages, and forward messages to you
• Access to meeting and training rooms as you need them
• Access to day offices and meeting rooms
• Access to communications equipment (i.e. scanners, printers) 
• Access to customized and professional web design and development services.

Yes. We offer two levels of service to suit your business needs:

• Registered Business Address (Php2,999.00 per month, VAT Inclusive)  
  - Business Address use for business permit/licenses;
  - Mail collection and handling;
  - Free 4 days/month on shared workspace usage (1 pax only).
  - Minimum of Twelve (12) months contract period is required. 

• Premium Mailing Address (Php1499.00 per month, VAT inclusive)
  - Dedicated mailbox for which mail can be received for your company using SocialSpace as your corresponding address.
  - All received mail can be held for your collection or forwarded to you on a weekly or daily basis. Use of Business address for business card and marketing collaterals; mail collection and handling;  

Signing up for a virtual office address is easy! choose between the premium, or Registered package. Then you’ll need to fill out the application form, send the requirements, and pay for the fees. Sign for the Lease Contract and we will have it notarized and send you your copy. You can now use your new business address!

Requirements: 

1. Photo ID (At least two required. Expired documents are not accepted.)
   - Passport * Driving License *TIN, SSS, Philhealth, Pag-ibig or Unified ID Card *Professional License Identification Card

2. Proof of Address (provided both name and address is shown)
   - Utility bill (Gas, Electricity, Water, etc.), telephone bill (including mobile bill *Bank / Credit Card statement Online printouts must be certified by the bank)

 Utility bill (Gas, Electricity, Water, etc.) *Telephone bill - including mobile bill *Bank / Credit Card statement Online printouts must be certified by the bank)

C -  Signed Client Application Form

D - Company Profile and Trade References (If Business)  / Character References (If Individual)

E -  Proof of Business (All required *if already registered and/or trading) 

Certificate of Incorporation (SEC/DTI)

COR (BIR)

Business Permit

Current Trading address of the business, if different from Registered address. Must be less than 3 mos old.

Signing up for a virtual office address is easy! choose between the premium, or Registered package. Then you’ll need to fill out the application form, send the requirements, and pay for the fees. Sign for the Lease Contract and we will have it notarized and send you your copy. You can now use your new business address!

Yes. Simply subscribe to the Registered Package to use our business address as your registered office address.

Yes, we have meeting spaces available. And as a Virtual Office member, you can use any of these space at our member's discounted rate. To make use of our special rate, email us at hello@socialspacecoworking.com 

* *Note: Access to shared workspace and meeting rooms are charged accordingly at discounted member rates. Book a meeting room  in advance to check  for availability.

Absolutely and you can use the physical office space whenever you need it; whether it’s for client meetings, conducting interviews, or holding meetings, we have the perfect physical office space to suit your needs.

No but we can receive calls on your behalf and get the message for you. 

We can always make new arrangements based on your evolving business needs. Simply contact us ahead of time and we would be happy to assist you in any way we can.

The sooner you book a space, the better. However, we’re always ready and willing to accommodate our clients in any way possible. If you’re in urgent need of a virtual office service in Alabang, we’ll gladly take care of your needs.

Absolutely. You can conduct your business as you please from the comfort of your own home or anywhere else that suits you and you won’t need to hire a full-time administrative or support staff because these services will be included in your package and you can choose to only use them when you need them.

Opening your virtual office is simple. All you have to do is select the virtual office service you need by clicking the "Sign Up" button. After that, you will be redirected to a page where you need to fill in all the required details and eventually set up your account or you can send us a message at hello@socialspacecoworking.com to assist you in setting up your virtual office. 

Your account will be set up within 24-48 hours once we receive your details and order. You will receive a paid invoice confirmation from us via email and can finally start using your new virtual office services. If you cannot sign up through our online checkout, you can sign up by contacting us via telephone or email hello@socialspacecoworking.com

It takes approximately 24 to 48 hours on average to set up your account, once you have made your payment and completed the registration process via phone or email.

We take pride in ensuring the best customer support. Setting up a virtual service or any other service of ours is easy.

We will answer every single question you may have and assist you during every phase. Our passion and commitment to every single client does not go unnoticed - in fact, those are the qualities of our exceptional service.

We take a 1-month deposit for any semi annual account, which is refundable upon completion of service contract.

This is only to ensure that you meet our terms and conditions - We don't require a deposit for the annual accounts.

There is a small setup charge at Php500 for new members.

We require you to notify us of 1 full calendar month if you wish to cancel your annual account, you can only do that at the point of the standard renewal date (the date it expires).

Our pricing policy is fully transparent, featuring NO Hidden costs or additional fees which are not clearly mentioned on our website and terms. New members are charged Security deposit and set up fee. For any additional services, we reserve the right to charge by usage or service accordingly.

The first thing we do is send you an sms or email whenever there is a delivery for you.

No additional fees. Please note that our storage space within our office is still limited, and have this in mind when collecting your parcel. 

We reserve the right to not accept items that weigh more than 10 kilograms or with dimensions greater than 60cmx60cm. This is because of the fact that we are a mail-forwarding service and unfortunately don't have spacious storage facilities to house large parcels for all of our clients.

You can always reach out to us via mail on hello@socialspacecoworking.com and let us know that you do not want the parcel. We will make sure to return it to the sender (if possible) or destroy it.

If you are present near our physical location, you can definitely collect your own deliveries. Do not forget to use Face shield and mask when entering the office or send us a message so we can bring it outside for curbside pick up. You can see the directions to our office on this link. 

If you want to change the address your mail is being forwarded to, the only thing you need to do is send us an email to hello@socialspacecoworking.com with your new address.

Every bit of information that you provide to us is kept in the strictest of confidence. You can rest assured that your privacy is guaranteed with our service and that we won’t do anything to compromise your details or give them to any third party.

However, we are legally obliged to provide your information to official bodies such as Government Agencies (BIR,CityHall), Courts and the Police if we are asked or required to, by the law.

Absolutely and you can use the physical office space whenever you need it; whether it’s for client meetings, conducting interviews, or holding meetings, we have the perfect physical office space to suit your needs.